The Human Resources Generalist positions report to either the Director of Human Resources or the Assistant Director of Human Resources, depending upon their individual assignment (Service Group/Merit Commission/Special). Under general supervision, individuals in these positions must be able to work successfully within a team environment to successfully perform a variety of professional and technical Human Resources duties across the spectrum of services provided by the Department.
Examples of responsibilities include: responding pleasantly to internal and external inquires regarding policies, procedures or benefits, preparing recruiting materials for postings, maintaining employee files, preparing onboarding information and participating in the onboarding process and accurately setting up and making changes to employee records in the payroll system.
- Depending on the assignment, the incumbent may perform a combination of some or all of the following duties, and perform related duties as assigned
- Timely and professionally responds to inquires from and provides assistance along with advice to employees, retirees and applicants on a wide range of topics including, but not limited to: recruitment processes, IMRF/SLEP (retirement benefits), 457 Plans, Personnel Policies, medical, dental, optical and life insurance and other employee benefit plan provisions.
- Provides technical and professional assistance in the administration of Human Resources functions; develop program revisions and procedural changes when asked; participate on and facilitate committees to provide input and recommendations.
- Conducts research on topics when asked, taking the steps to determine appropriate methodology. Gathers, compiles and analyzes raw data from a variety of sources. Transforms data into reports for technical and non-technical audiences. Uses statistics to analyze data to answer specific questions or provide information for potential changes. Conducts surveys, analyze results and provides recommendations.
- Successfully works with team members and supervisors to identify and successfully resolve Human Resources issues.
- Develops and maintains Human Resources related data in information systems, databases, records and files.
- Implement recruitment and selection strategies; provide guidance and assistance to improve the recruitment processes to enable the County to recruit and retain the most highly qualified and diverse workforce.
- Participate in the new hire onboarding processes and annual open enrollment processes.
- Consult with existing and separating employees regarding benefit changes and options; prepares benefit reports and
- Responsible for the accurate and timely inputting of changes to employee benefits (IMRF/SLEP, insurance, 457) into the appropriate systems.
- Processes applications for the Family Medical Leave Act (FMLA), responding to the employee and supervisor.
- Perform other duties as assigned by supervisor.
- Basic knowledge of federal, state and local laws, regulations and court decisions applicable to Human Resources.
- Knowledge of or the ability to learn the principles, practices and techniques of public human resources administration including recruitment, testing, selection, classification and compensation, Equal Employment Opportunity (EEO), employee relations, labor relations, employee development and performance planning and appraisal.
- Ability to learn Rezilyens Human Resources Policies and labor contract provisions.
- Demonstrated ability to multi-task and when necessary focus on detail and detailed oriented tasks.
- Knowledge of trends in Human Resources program development and the ability to implement new programs successfully.
- Knowledge of and the ability to apply research methods and data analysis techniques.
- Skill in change management, problem-solving and conflict resolution.
- Ability to exercise discretion and confidentially handle information, records and issues.
- Ability to accept and follow direction.
- Ability to successfully use Rezilyens-specific technology and general office software.
- Ability to communicate clearly, logically, and persuasively both verbally and in writing; ability to prepare clear, concise, and comprehensive reports, correspondence and documents.
The must-have skill sets
- Bachelor’s degree from an accredited college or university in business administration, public administration, human resources or a related field is preferred
- Between 2 – 3 years of progressively responsible experience in the development and delivery of human resources services or general office administration with the ability to learn human resources functions
- Or any combination of education and experience that provides the candidates possesses the knowledge, skills and abilities to perform the duties prescribed to the position (above).
Equal employment opportunity
Rezilyens is an equal opportunity employer and is dedicated to fostering an inclusive and diverse environment for employees from all walks of life. We hire based on talent and we’re proud of our global perspective.